Penalty

No penalty information released

The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to maintain a homelike environment on two nursing floors, as evidenced by multiple documented concerns and direct observations. Facility policy requires housekeeping and maintenance services to ensure a sanitary, orderly, and comfortable environment. However, a resident representative reported fecal matter on the bathroom walls, and another reported a broken faucet in the spa area. During observations, surveyors found chipped paint and dark brown stains on the bathroom walls behind the toilet and sink, and a crooked, improperly mounted faucet in the third-floor spa area. The Director of Plant Operations confirmed these findings and acknowledged the facility's failure to create a homelike environment.