Penalty

No penalty information released

The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to provide an itemized statement of charges to a resident as required by the admission agreement. Review of the resident's monthly statements for three consecutive months showed that the statements did not include itemized billing. A family member reported requesting an itemized bill, but only received a generic statement without individual service charges. During an interview, the Administrator confirmed that the family member had requested an itemized bill and acknowledged that only a generic statement was provided. The facility was unable to provide a copy of the policy regarding itemized billing when requested. The facility's standard admission agreement specifies that residents are to receive a monthly, itemized statement of all charges incurred.