F0645 F645: PASARR screening for Mental disorders or Intellectual Disabilities
E

PASARR screenings were missing, outdated, or not submitted for multiple residents with mental health diagnoses

Resolve Harmony Center, LlcPhoenix, Arizona Survey Completed on 03-13-2026

Summary

The facility failed to ensure PASARR screenings were updated appropriately and accurately submitted, when applicable, for six sampled residents. The deficient practice involved residents with diagnoses and care plans reflecting serious mental health conditions, including schizoaffective disorder, schizophrenia, bipolar disorder, major depressive disorder, anxiety disorder, auditory hallucinations, and behavioral disturbances. Review of clinical records, MDS assessments, care plans, physician notes, and PASARR documents showed that required PASARR documentation was missing, incomplete, outdated, or not submitted for the residents reviewed. For one resident, the record contained a PASARR level 1 and level 2 dated after admission, but there was no PASARR document on admission and no updated PASARR after the stay exceeded 30 days. The Social Service Director stated she completed the level 2 and attempted to submit it, but said she was waiting for the guardian's signature even though the form reflected verbal consent from the guardian. For another resident, the only PASARR in the record was a level 1 from another facility completed for a 30-day convalescent stay, and it was not updated after the resident remained in the facility longer than 30 days. The form sections for mental illness, symptoms, psychiatric treatment history, psychotropic medications, ID/DD, referral determination, and consent were left blank. Additional residents also lacked proper PASARR processing. One resident had diagnoses including schizophrenia, bipolar disorder, major depressive disorder, and anxiety disorder, but no completed level 1 PASARR was found in the record; the Social Service Director stated PASARRs could not be submitted because the facility did not yet have an AHCCCS identification number. Another resident had diagnoses including schizoaffective disorder, depression, and anxiety disorder, and the record contained no PASARR on admission; the Social Service Director stated the PASARR was completed later but was not submitted because she had been told not to send paper PASARR documents. For two other residents, the records contained PASARRs from other facilities that were not updated after admission or after the stay exceeded 30 days, despite diagnoses and care plans showing psychotropic medication use, hallucinations, depression, anxiety, and behavioral concerns. The Social Service Director acknowledged that residents staying beyond 30 days should have updated PASARRs and that level 2 PASARRs should have been submitted for residents with diagnoses such as schizophrenia, bipolar disorder, major depressive disorder, and anxiety disorder.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0645 citations in Ohio
Failure to Notify State Agency of Significant Change in Mental Health Condition
D
F0645 F645: PASARR screening for Mental disorders or Intellectual Disabilities
Short Summary

A resident with multiple medical conditions was newly diagnosed with schizophrenia and exhibited increased behaviors, but the facility did not complete an updated PASRR assessment or notify the state mental health agency as required. The DON confirmed the omission, which was not in accordance with facility policy.

Fine: $337,580
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Timely Complete PASRR Screenings and Submissions
E
F0645 F645: PASARR screening for Mental disorders or Intellectual Disabilities
Short Summary

The facility did not timely initiate or complete required PASRR screenings and hospice condition change submissions for several residents with mental disorders, intellectual disabilities, or significant cognitive impairments. PASRR documentation was missing or delayed for residents with diagnoses such as schizophrenia, dementia, and those receiving hospice care, as confirmed by staff interviews and record reviews.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Incomplete PASARR Documentation for Mental Health Diagnoses
D
F0645 F645: PASARR screening for Mental disorders or Intellectual Disabilities
Short Summary

A resident with multiple mental health diagnoses, including PTSD, was admitted without accurate completion of the PASARR screening. The PASARR form failed to document the PTSD diagnosis and did not list prescribed psychotropic medications, as confirmed by facility staff interviews.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Inaccurate PASARR Screening for Resident with Mental Illness
D
F0645 F645: PASARR screening for Mental disorders or Intellectual Disabilities
Short Summary

A resident with documented PTSD and other diagnoses was admitted without their mental health conditions being accurately reflected on the PASARR screening form. The PASARR omitted relevant diagnoses despite these being present in the medical record and MDS assessment, and staff confirmed the form was not completed correctly.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Inaccurate PASARR Documentation for Mental Disorders and Psychotropic Medications
D
F0645 F645: PASARR screening for Mental disorders or Intellectual Disabilities
Short Summary

The facility did not ensure that Level I PASARR forms accurately documented mental health diagnoses and psychotropic medication use for two residents. Both individuals had documented histories of mental disorders and were prescribed psychotropic medications, but their PASARR forms failed to reflect this information. Facility staff confirmed the inaccuracies and acknowledged lapses in the review process.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete PASARR Within Required Timeframe for Resident with Intellectual Disability
D
F0645 F645: PASARR screening for Mental disorders or Intellectual Disabilities
Short Summary

A resident admitted with a hospital exemption and a diagnosis of intellectual disability did not have a PASARR completed within 30 days as required. The resident's medical record and staff interview confirmed the absence of the PASARR, despite facility policy and hospital documentation indicating the need for timely completion.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

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